Terms & Conditions

 

Terms and conditions - WEBSHOP

You can order online from the Régiposta Utcai Naplobolt Kft. at www.bomoart.com.

Products

You can find detailed description on every product on its separate informational page on the website. The price is always indicated next to the chosen product. The price always includes VAT but it never includes the freight. Régiposta Utcai Naplobolt Kft. retains the right to change the pricing.

In case of promotional products, the promotion is only valid while stocks last. If we cannot serve you due to a lack of stock, we will notify you via the email address you previously provided.

As we offer handmade products please take into account that there can be some deviation in sizes - as defined in our website.


Ordering process

You can place an order electronically via the website of Régiposta Utcai Naplobolt Kft..
After placing your order, you will receive an automatic message to indicate that Régiposta Utcai Naplobolt Kft. has received and stored your order. You will receive this message regardless of stock.
The prices indicated in the Régiposta Utcai Naplobolt Kft.’s webshop always include VAT but it does NOT include the freight. Freight cost will be added at the end of your purchasing process right before final checkout and payment. 
Automatic email will inform you on the exact date, when your order is expected to be ready. 

In case you own an international VAT number and you would like to use it for your order please contact us at bomo.sales@bomoart.com before entering your order. Please be aware that it is only accepted for wholesale orders. The prices in the web shop always include taxes what we cannot guarantie to refund.


Payment

In case of shipping to a Hungarian location the following payment methods are possible: cash on delivery, prepayment (Borgun credit card or via bank transfer) in case of delivery to your address. Cash and credit card in case of personal collection of the order in our shop. In case of cash on delivery  the final total sum should be paid in cash to the courier.  In case of pre-payment the goods are dispatched once the payment has arrived to our account.

In case of international delivery: international bank transfer, Borgun credit card payment and PayPal payment.

In case of requests for special text on the binding and debossing only advanced payment is accepted even if you have choosen the personal pick up option.

Contact information and location of personal collection

Régiposta Utcai Naplóbolt KFT
14 Régiposta street, Budapest, 1052, Hungary
Tax number: 14338470-2-41
Bank account number (EURO): IBAN: HU88 1040 4027 5052 6582 5672 1011
Swift: OKHBHUHB
(Name and address of the bank: K&H Bank, 9 Lechner Ödön fasor, 1095 Budapest, Hungary
Telephone numbers: +36 1 3187280, +36 70 416 2470

Shipping

The ordered items - depending on stocks - will be delivered in 10-15 days. Our products are shipped by FámaFutár courier company within Hungary and FedEx worldwide. The amount of freight is calculated upon the weight, size and type of packaging.

In case Régiposta Utcai Naplobolt Kft. cannot deliver your order due to lack of stock, you will be notified of the expected delivery date.
You can collect your order personaly at Régiposta Utcai Naplobolt Kft.’s shop (14 Régiposta street, Budapest, 1052) after being notified of the date you can collect your order. Naturally in this case the payable amount does not include any delivery charges.
Our webshop does not charge any fee on packaging on incoming orders. If you order wrapping papers we pack them in envelope folded up to 10 sheets, unless the customer choose the delivery in tube option. Please note that it has axtra charges.
In case the delivery was unsuccessful, the courier will leave a notice for you.
Régiposta Utcai Naplobolt Kft. is not responsible for any delayed or unsuccessful delivery nor expected to pay any compensation due to these.

Please note that there may be duties and/or foreign taxes applied by customs towards your order when delivery is made outside the European Union. We are unable to be held responsible for these charges, and they will not be reimbursed or refunded by Bomo Art Budapest. If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.


Guarantee

Purchased products can only be exchanged if they are proved to be faulty.

Refund policy

Once Régiposta Utcai Naplobolt Kft. has confirmed the expected date of completion of the ordered item, you can opt out of purchase witin 48 hours. You must notify Régiposta Utcai Naplobolt Kft. of your intention via admin@bomoart.com email address. In case you decide to opt out of a purchase and you informed us in time as indicated above, you are not required to pay any kind of compensation.

After receiving your order you can opt out of the purchase for 14 days without any explanation. The applicable conditions are recorded in the European law.
„The customer cannot practice his right of opt out in the absence of distinct agreement of both parties - in the case of purchasing such item which has been produced according to proper and exclusive customer instructions and personalized order. " According to this phrase Régiposta Utcai Naplóbolt Kft. solely proves the right of opt out without any explanation in the case of puchasing: wrapping papers, greeting cards, postcards, gift cards, and our Simple product line ( simple journals, notebook boxes, ring folders, clip boards). In the case of purchasing any other type of product - as they are produced by hand upon personal request, after the confirmation of customer exclusively produced to him in our workshop - the right of opt out is only demandable, when the fault of Régiposta Utcai Naplóbolt Kft. can be proved, or the item received is damaged or received in faulty condition.

You can validate your right to opt out from the arrival date of your order.

You must return the product in its original, intact state with the invoice attached, to Régiposta Utcai Naplobolt Kft. (14 Régiposta street, Budapest, 1052). We are only obliged to take back products that are intact in every form, (i.e. state, content and packaging) and only in that case you are entitled to a full refund. If you decide to opt out of the purchase you are not required to pay any kind of compensation, but you are responsible for returning the delivered order. You must notify Régiposta Utcai Naplobolt Kft. of your intention to opt out of the purchase via admin@bomoart.com email address.

In case you cannot return the product in its intact state, Régiposta Utcai Naplobolt Kft. is not able to take it back, thus the product will be sent back to you at your expense.
If the customer decides to opt out of a purchase, Régiposta Utcai Naplobolt Kft. is obliged to pay a full refund without any delay, or in 30 days after the opting out takes place or the product is returned.
The refund does not include the costs of returning the product, which must be paid by the customer.
Régiposta Utcai Naplóbolt Kft refunds the cost of original delivery above, the price of the ordered item ONLY in case if the opt out is the evidence of the fault of Régiposta Utcai Naplóbolt Kft., respectively the product arrives to the customer damaged or in faulty condition.
Régiposta Utcai Naplobolt Kft. is entitled to require compensation in case the product becomes faulty because of improper use.

Additional terms and conditions

Limitation of liability

Your purchase makes us assume that you are fully familiar with and accept the possibilities and restrictions provided by the Internet, with special regards to technical or any other problems.
Régiposta Utcai Naplobolt Kft. is not responsible for the following issues, regardless of their origin.

- Data sent or received via the Internet
- Bugs preventing the operation of the webshop or completing a purchase
- Bugs concerning the communicational channels or any means of communication
- Loss of any information, data or message
- Inadequate operation of a software
- Consequences of any technical problems

You are responsible for protecting the data stored on your computer from illegal intrusions.
Solely the customer is responsible for connecting to the webshop and completing a purchase.
Régiposta Utcai Naplobolt Kft. is not responsible for a vis maior or any events outside its control.
Régiposta Utcai Naplobolt Kft.  retains the right to change pricing or deadlines. The change is valid from the moment it appears in the webshop.
Régiposta Utcai Naplobolt Kft. retains the right to make any changes to the terms and conditions or the webshop itself.
Any change made is valid from the moment it appears in the webshop.
If you do not agree with the changes made you should not complete your purchase by any means.
Régiposta Utcai Naplobolt Kft. is entitled to sue anyone who commits or tries to commit fraud. But Régiposta Utcai Naplobolt Kft. is not responsible for a fraud commited by a third party organization or at the expense of a customer.
In case a customer violates the terms and conditions Régiposta Utcai Naplobolt Kft. is entitled to suspend the customer`s registration or purchase and the customer cannot make an appeal.

Suspending a customer

Régiposta Utcai Naplobolt Kft. retains the right to suspend, or delete customers from our system who despite of being notified electronically or by phone do not collect two consecutive orders from the courrier company.

Copyrights

Customer acknowledges that all the designs of papers with the trademark of Regiposta Utcai Naplóbolt Kft / Bomo Art Budapest are copyrighted and are under design protection and shall not make any copy thereof and the customer is fully aware of the resulting consequences as stipulated in the Hungarian Civil Code and the Act. No. LXXVI.of 1999. on intellectual property rights. The products manufactured by the customer from the decor papers of Regiposta Utcai Naplóbolt Kft. are only allowed to be sold if it has been approved by Regiposta Utcai Naplóbolt Kft.

 

Our privacy policy

 

Summary for people who are not lawyers:

- We fully abide by the Data Protection Act.

- We'll never share, sell or otherwise leverage your data unless you agree to it.

- The information we collect is necessary for the smooth running of an e-commerce website - don't worry, we'll only ask for data that we need.

- If you have any questions, requests etc just drop us a line and we'll do our best to help

 

The full text for people who enjoy reading this sort of thing:

This privacy policy sets out how Régiposta utcai Naplóbolt Kft. uses and protects any information that you give Régiposta utcai Naplóbolt Kft. when you use this website.

Régiposta utcai Naplóbolt Kft. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us via webshop@bomoart.com email address.

Régiposta utcai Naplóbolt Kft. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

- Name and contact details, including the exact postal address, email address and phone number.

The postal address is needed for the order delivery, the e-mail address is important because of the order confirmation. Also the general communication and the information flow happens this way. You will also receive our newsletter to your e-mail address if you have chosen this option. The telephone number is also required, because we are using courier service to deliver the orders and during the registration process it is must to register the recipient's phone number in case of any consultation necessary for the successful delivery of consignments. Our colleagues at Régiposta Utcai Naplóbolt Kft. are only using the phone communication channel on the explicit request of the buyer, also we keep it for urgent consultation purpose.

We also use your details in our online invoicing system (www.szamlakozpont.hu) which is safe as our website. 

- Information referring the order (selection of products) 

- We also collect information about the transactions you undertake including details of payment cards used. 

We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.

- We may use the information to improve our products and services.

- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

- From time to time, and if you've opted-in, we may also use your information to contact you for market research purposes.

- We may use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Data transmission

By clicking the Redirect button the Customer accepts Regiposta Utcai Naplóbolt Kft (14 Régiposta street, Budapest, 1052, Hungary) at www.bomoart.com to provide the following personal data stored in its user database to Borgun hf. (Ármúli 30, 108 Reykjavik, Izland) Provided data: username, family name, given name, country, phone number, e-mail address. The purpose of data transmission: customer support for users, confirming transactions and fraud-monitoring for users defence.