Terms & Conditions

 

Terms and conditions - WEBSHOP

You can order online from the Bomo Art Budapest Kft. at www.bomoart.com.

Products

You can find detailed description on every product on its separate informational page on the website. The price is always indicated next to the chosen product. The price always includes VAT but it never includes the freight. Bomo Art Budapest Kft. retains the right to change the pricing.

In case of promotional products, the promotion is only valid while stocks last. If we cannot serve you due to a lack of stock, we will notify you via the email address you previously provided.

As we offer handmade products please take into account that there can be some deviation in sizes - as defined in our website.


Ordering process

You can place an order electronically via the website of Bomo Art Budapest Kft..
After placing your order, you will receive an automatic message to indicate that Bomo Art Budapest Kft. has received and stored your order. You will receive this message regardless of stock.
The prices indicated in the Bomo Art Budapest Kft.’s webshop always include VAT but it does NOT include the freight. Freight cost will be added at the end of your purchasing process right before final checkout and payment. 
Automatic email will inform you on the exact date, when your order is expected to be ready. 

In case you own an international VAT number and you would like to use it for your order please contact us at bomo.sales@bomoart.com before entering your order. Please be aware that it is only accepted for wholesale orders. The prices in the web shop always include taxes what we cannot guarantie to refund.


Payment

In case of shipping to a Hungarian location the following payment methods are possible: cash on delivery, prepayment (Borgun credit card or via bank transfer) in case of delivery to your address. Cash and credit card in case of personal collection of the order in our shop. In case of cash on delivery  the final total sum should be paid in cash to the courier.  In case of pre-payment the goods are dispatched once the payment has arrived to our account.

In case of international delivery: international bank transfer, Borgun credit card payment and PayPal payment.

In case of requests for special text on the binding and debossing only advanced payment is accepted even if you have choosen the personal pick up option.

Contact information and location of personal collection

Bomo Art Budapest KFT
14 Régiposta street, Budapest, 1052, Hungary
Tax number: 14338470-2-41
Bank account number (EURO): IBAN: HU88 1040 4027 5052 6582 5672 1011
Swift: OKHBHUHB
(Name and address of the bank: K&H Bank, 9 Lechner Ödön fasor, 1095 Budapest, Hungary
Telephone numbers: +36 1 3187280, +36 70 416 2470

Shipping

The ordered items - depending on stocks - will be delivered in 10-15 days. Our products are shipped by FámaFutár courier company within Hungary and FedEx worldwide. The amount of freight is calculated upon the weight, size and type of packaging.

In case Bomo Art Budapest Kft. cannot deliver your order due to lack of stock, you will be notified of the expected delivery date.
You can collect your order personaly at Bomo Art Budapest Kft.’s shop (14 Régiposta street, Budapest, 1052) after being notified of the date you can collect your order. Naturally in this case the payable amount does not include any delivery charges.
Our webshop does not charge any fee on packaging on incoming orders. If you order wrapping papers we pack them in envelope folded up to 10 sheets, unless the customer choose the delivery in tube option. Please note that it has axtra charges.
In case the delivery was unsuccessful, the courier will leave a notice for you.
Bomo Art Budapest Kft. is not responsible for any delayed or unsuccessful delivery nor expected to pay any compensation due to these.

Please note that there may be duties and/or foreign taxes applied by customs towards your order when delivery is made outside the European Union. We are unable to be held responsible for these charges, and they will not be reimbursed or refunded by Bomo Art Budapest. If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.


Guarantee

Purchased products can only be exchanged if they are proved to be faulty.

Refund policy

Once Bomo Art Budapest Kft. has confirmed the expected date of completion of the ordered item, you can opt out of purchase witin 48 hours. You must notify Bomo Art Budapest Kft. of your intention via admin@bomoart.com email address. In case you decide to opt out of a purchase and you informed us in time as indicated above, you are not required to pay any kind of compensation.

After receiving your order you can opt out of the purchase for 14 days without any explanation. The applicable conditions are recorded in the European law.
„The customer cannot practice his right of opt out in the absence of distinct agreement of both parties - in the case of purchasing such item which has been produced according to proper and exclusive customer instructions and personalized order. " According to this phrase Bomo Art Budapest Kft. solely proves the right of opt out without any explanation in the case of puchasing: wrapping papers, greeting cards, postcards, gift cards, and our Simple product line ( simple journals, notebook boxes, ring folders, clip boards). In the case of purchasing any other type of product - as they are produced by hand upon personal request, after the confirmation of customer exclusively produced to him in our workshop - the right of opt out is only demandable, when the fault of Bomo Art Budapest Kft. can be proved, or the item received is damaged or received in faulty condition.

You can validate your right to opt out from the arrival date of your order.

You must return the product in its original, intact state with the invoice attached, to Bomo Art Budapest Kft. (14 Régiposta street, Budapest, 1052). We are only obliged to take back products that are intact in every form, (i.e. state, content and packaging) and only in that case you are entitled to a full refund. If you decide to opt out of the purchase you are not required to pay any kind of compensation, but you are responsible for returning the delivered order. You must notify Bomo Art Budapest Kft. of your intention to opt out of the purchase via admin@bomoart.com email address.

In case you cannot return the product in its intact state, Bomo Art Budapest Kft. is not able to take it back, thus the product will be sent back to you at your expense.
If the customer decides to opt out of a purchase, Bomo Art Budapest Kft. is obliged to pay a full refund without any delay, or in 30 days after the opting out takes place or the product is returned.
The refund does not include the costs of returning the product, which must be paid by the customer.
Bomo Art Budapest Kft refunds the cost of original delivery above, the price of the ordered item ONLY in case if the opt out is the evidence of the fault of Bomo Art Budapest Kft., respectively the product arrives to the customer damaged or in faulty condition.
Bomo Art Budapest Kft. is entitled to require compensation in case the product becomes faulty because of improper use.

Additional terms and conditions

Limitation of liability

Your purchase makes us assume that you are fully familiar with and accept the possibilities and restrictions provided by the Internet, with special regards to technical or any other problems.
Bomo Art Budapest Kft. is not responsible for the following issues, regardless of their origin.

- Data sent or received via the Internet
- Bugs preventing the operation of the webshop or completing a purchase
- Bugs concerning the communicational channels or any means of communication
- Loss of any information, data or message
- Inadequate operation of a software
- Consequences of any technical problems

You are responsible for protecting the data stored on your computer from illegal intrusions.
Solely the customer is responsible for connecting to the webshop and completing a purchase.
Bomo Art Budapest Kft. is not responsible for a vis maior or any events outside its control.
Bomo Art Budapest Kft.  retains the right to change pricing or deadlines. The change is valid from the moment it appears in the webshop.
Bomo Art Budapest Kft. retains the right to make any changes to the terms and conditions or the webshop itself.
Any change made is valid from the moment it appears in the webshop.
If you do not agree with the changes made you should not complete your purchase by any means.
Bomo Art Budapest Kft. is entitled to sue anyone who commits or tries to commit fraud. But Bomo Art Budapest Kft. is not responsible for a fraud commited by a third party organization or at the expense of a customer.
In case a customer violates the terms and conditions Bomo Art Budapest Kft. is entitled to suspend the customer`s registration or purchase and the customer cannot make an appeal.

Suspending a customer

Bomo Art Budapest Kft. retains the right to suspend, or delete customers from our system who despite of being notified electronically or by phone do not collect two consecutive orders from the courrier company.

Copyrights

Customer acknowledges that all the designs of papers with the trademark of Bomo Art Budapest Kft / Bomo Art Budapest are copyrighted and are under design protection and shall not make any copy thereof and the customer is fully aware of the resulting consequences as stipulated in the Hungarian Civil Code and the Act. No. LXXVI.of 1999. on intellectual property rights. The products manufactured by the customer from the decor papers of Bomo Art Budapest Kft. are only allowed to be sold if it has been approved by Bomo Art Budapest Kft.